Optimise Productivity: Performance Management Strategies

Introduction to Performance Management (9:00 AM – 9:30 AM)

• Welcome and Course Objectives
• Importance of Performance Management in Achieving Organizational Goals
• Overview of the Performance Management Process

Session 1: Setting Performance Expectations (9:30 AM – 10:30 AM)

• Defining Performance Expectations: Goals, Objectives, and Key Performance Indicators (KPIs)
• Aligning Individual Goals with Organizational Objectives
• Communicating Expectations Effectively

Break (10:30 AM – 10:45 AM)

Session 2: Performance Monitoring and Feedback (10:45 AM – 12:00 PM)

• Monitoring Performance: Regular Check-Ins, Performance Reviews, and Performance Appraisals
• Providing Constructive Feedback: Timely, Specific, and Actionable
• Handling Difficult Conversations and Addressing Performance Issues

Lunch Break (12:00 PM – 1:00 PM)

Session 3: Performance Improvement Plans (1:00 PM – 2:30 PM)

• Identifying Performance Gaps and Root Causes
• Developing Performance Improvement Plans (PIPs)
• Coaching and Supporting Employees to Achieve Performance Goals

Break (2:30 PM – 2:45 PM)

Session 4: Performance Recognition and Rewards (2:45 PM – 3:45 PM)

• Recognizing and Rewarding High Performance
• Types of Recognition: Monetary and Non-Monetary Incentives, Public Acknowledgment
• Creating a Culture of Recognition and Appreciation

Session 5: Performance Management Tools and Technologies (3:45 PM – 4:30 PM)

• Introduction to Performance Management Systems (PMS)
• Utilizing Performance Dashboards and Analytics
• Integrating Performance Management with Talent Management Systems

Conclusion and Q&A (4:30 PM – 5:00 PM)

• Recap of Key Concepts Covered
• Open Floor for Questions and Discussion
• Course Feedback and Closing Remarks

By the end of this course, participants will have gained practical knowledge and skills to effectively manage employee performance, provide feedback, address performance issues, and create a culture of continuous improvement and excellence within their organizations.

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