Supervising

• Welcome and Course Objectives
• Role of a Supervisor in Organizational Success
• Overview of Key Responsibilities and Challenges in Supervising

Session 1: Understanding the Role of a Supervisor (9:30 AM – 10:30 AM)

• Definition and Scope of Supervision
• Core Responsibilities of a Supervisor: Planning, Organizing, Leading, and Controlling
• Developing Leadership and Management Skills

Break (10:30 AM – 10:45 AM)

Session 2: Effective Communication in Supervising (10:45 AM – 12:00 PM)

• Importance of Clear and Open Communication
• Active Listening Skills for Supervisors
• Providing Constructive Feedback and Performance Reviews

Lunch Break (12:00 PM – 1:00 PM)

Session 3: Building and Leading Teams (1:00 PM – 2:30 PM)

• Team Building Strategies: Fostering Trust, Collaboration, and Motivation
• Managing Team Dynamics: Resolving Conflicts and Promoting Cooperation
• Empowering Team Members and Delegating Tasks Effectively

Break (2:30 PM – 2:45 PM)

Session 4: Performance Management and Accountability (2:45 PM – 3:45 PM)

• Setting Clear Performance Expectations and Goals
• Monitoring Performance and Providing Regular Feedback
• Addressing Performance Issues and Conducting Performance Appraisals

Session 5: Time Management and Organizational Skills (3:45 PM – 4:30 PM)

• Prioritizing Tasks and Managing Time Effectively
• Organizing Workflows and Resources for Optimal Efficiency
• Balancing Supervisory Responsibilities with Personal Workload

Conclusion and Q&A (4:30 PM – 5:00 PM)

• Recap of Key Concepts Covered
• Open Floor for Questions and Discussion
• Course Feedback and Closing Remarks

By the end of this course, participants will have gained essential knowledge and practical skills to effectively supervise teams, communicate with clarity, manage performance, and lead with confidence in their respective roles.